Privacy Policy
At Rimhasi, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, make a purchase, or communicate with us. Please read this policy carefully to understand how we handle your personal data.
Last updated on [20/02/2025].
1. What Our Privacy Policy Covers
This Privacy Policy covers the personal information that Rimhasi.com collects from you in various situations, including:
- When you visit our website.
- When you create an account or register with us.
- When you place an order.
- When you communicate with our customer support team.
- When you participate in promotions, surveys, or events.
When we use the term “personal information”, we mean any information that can be used to identify you, relate to you, describe you, or be linked to you.
Please note that this policy does not cover the privacy practices of websites or applications that we do not own or control.
2. What We Collect
We collect different types of personal information depending on how you interact with us. Below are examples of the information we collect and how we use it:
| Activity | Examples of Personal Information Collected | Primary Purpose for Collection and Use |
|---|---|---|
| Account Registration | Name, email address, IP address, cookie IDs, browsing activity, birthday (optional), zip code (optional) | To create and manage your account, save order preferences, and provide better service |
| Communications with Us | Name, email, phone number, order information, and details of your request or complaint | To respond to your requests and provide customer support |
| Promotional Communications | Email address, phone number, interaction with emails and promotions | To send promotional offers, discount codes, and updates |
| Purchasing | Name, shipping address, billing address, payment information (handled by third-party payment gateways), cookie IDs, browsing activity | To process your order and provide order updates |
| Payment | Payment details processed through PayPal, Stripe, or other payment processors | To complete your purchase securely |
| Posting in Public Forums | Comments, reviews, and feedback left on the website or social media pages | To understand your opinions and improve our products and services |
3. How We Use Your Personal Information
In addition to the specific uses mentioned above, we use your personal information for the following purposes:
✅ To process and fulfill your orders, including sending order confirmations and delivery updates.
✅ To provide customer service and respond to your inquiries.
✅ To improve our website, products, and customer service based on customer feedback and user behavior.
✅ To prevent and detect fraud or other illegal activities.
✅ To personalize your shopping experience by showing you products and content that match your preferences.
✅ To communicate with you about promotions, offers, and new product launches.
✅ To comply with legal obligations and protect the security of our website.
4. Legal Basis for Processing Personal Information
We process your personal data based on the following legal grounds:
- Consent – When you voluntarily provide your information for account registration, email subscriptions, and marketing activities.
- Contract – When processing is necessary to fulfill a contract (e.g., order fulfillment, payment processing).
- Legal Obligation – When we are required by law to process certain data (e.g., tax, anti-fraud).
- Legitimate Interest – When processing is necessary for our business interests (e.g., fraud prevention, customer service improvement).
5. How We Share Your Personal Information
We value your privacy and take your data security seriously. We will only share your personal information in the following cases:
✅ With service providers – We work with trusted third-party service providers (e.g., payment processors, delivery companies, customer support providers) to fulfill your order and provide customer support.
✅ With legal authorities – If required by law or legal process, we may disclose your information to comply with legal obligations or protect our rights.
✅ With your consent – We will not sell or share your personal information for marketing purposes without your explicit consent.
6. How We Secure Your Personal Information
We use a variety of security measures to protect your personal information:
🔒 Encryption: We use secure socket layer (SSL) encryption to protect sensitive data during transmission.
🔒 Access controls: We limit access to your personal information to authorized personnel only.
🔒 Data protection policies: We maintain strict internal policies to prevent unauthorized access and data breaches.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to continuously improving our security practices.
7. How Long We Retain Your Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:
- Account information – Stored until you delete your account.
- Order history – Stored to comply with tax, legal, and regulatory requirements.
- Comments and reviews – Retained indefinitely to allow us to respond to feedback and improve our services.
We will respond to your request regarding your personal data within 30 days of receiving your request.
8. Your Rights Over Your Data
You have the following rights regarding your personal information:
✅ Access: You can request an exported file of the personal information we hold about you.
✅ Correction: You can request that we update or correct inaccurate personal information.
✅ Deletion: You can request that we delete your personal information unless we are required to retain it for legal, tax, or security reasons.
✅ Opt-out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us at [email protected].
9. Cookies Policy
We use cookies and similar tracking technologies to provide a better user experience and improve our services.
✅ Essential Cookies: Required for website functionality.
✅ Analytical Cookies: Used to track user behavior and improve website performance.
✅ Marketing Cookies: Used to deliver targeted ads based on your browsing behavior.
✅ Functional Cookies: Used to remember your preferences and enhance your shopping experience.
You can modify or disable cookies through your browser settings.
10. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 (or under 16 in the European Union). If you believe that your child has provided us with personal information, please contact us, and we will delete the data immediately.
11. International Data Transfers
If you are located outside the United States and choose to provide your personal information to us, please note that your information may be transferred to, processed, and stored in the United States.
We will protect your personal data according to this Privacy Policy and applicable laws.
12. Changes to This Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any changes to the policy will be posted on our website with the updated effective date.
If we make significant changes to how we handle your personal information, we will notify you by email or through a notice on our website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
📧 Email: [email protected]
📞 Phone: +1 (406) 503-3158 – VN: +84 (354) 107-190
🏠 Address: 1001 S MAIN ST STE 600, KALISPELL, MT 59901